Frequently asked questions

Why should you buy from Proset Office?

Buy from our shop and receive genuine product keys with full updates, Microsoft support and lifetime activation guarantee. Instant delivery by email 24/7. All major payment methods accepted.

How do I receive my product key?

Once you have made your payment, your product key will be sent instantly by e-mail. If it doesn't appear, check your spam/junk mail folder. You can also find it on the confirmation page after your purchase.

Do you offer support?

Yes, our Customer Support team is available by e-mail to answer any questions you may have or to help you with technical problems.

How can you offer such low prices?

We buy products in large quantities from approved partners and deliver product keys digitally, eliminating delivery costs and offering lower prices to our customers.

What is your refund policy?

We guarantee a full refund in the event of a faulty product key or failed activation. Contact us by e-mail or via live chat for assistance.

How long will the software be activated?

Once purchased, your licence will be valid for life.